Yale Printing & Publishing Services

YPPS Staffer Recognized for Outstanding Service

At YPPS we value, great design, fast turn around times and above all outstanding customer service. Recently one of our staff members, Mark Smith, YPPS Customer Service, was recognized for his personal outstanding service. A letter was written on his behalf by the Director of Yale Admissions thanking him for taking the time to help find a wayward admit package.  It involved Mark actually going to the local Post Office to search through bins for the envelope!  Mark was surprised with a mini #outofthebluethanks ceremony including a thank you card and gift.  Read more about Mark: https://your.yale.edu/news/2017/09/mark-smith-recognized-outstanding-per…

By Lisa Maloney, Yale Internal Communications